Question 1

What is Rapid Charge EV?

Accepted Answer

Rapid Charge EV is a mobile EV charging and towing dispatch service operating across Broward, Miami-Dade, and Palm Beach counties in South Florida. We bring professional charging equipment directly to your location and coordinate towing through our network of licensed operators — whether you need emergency charging, scheduled home charging, fleet EV charging, or a tow.

Question 2

What areas do you serve?

Accepted Answer

We serve all of Broward County, Miami-Dade County, and Palm Beach County. Broward County cities include Coconut Creek, Cooper City, Coral Springs, Dania Beach, Davie, Deerfield Beach, Fort Lauderdale, Hallandale Beach, Hillsboro Beach, Hollywood, Lauderdale Lakes, Lauderdale-by-the-Sea, Lauderhill, Lazy Lake, Lighthouse Point, Margate, Miramar, North Lauderdale, Oakland Park, Parkland, Pembroke Park, Pembroke Pines, Plantation, Pompano Beach, Sea Ranch Lakes, Southwest Ranches, Sunrise, Tamarac, West Park, Weston, and Wilton Manors. Miami-Dade County cities include Aventura, Bal Harbour, Bay Harbor Islands, Biscayne Park, Coral Gables, Cutler Bay, Doral, El Portal, Florida City, Golden Beach, Hialeah, Hialeah Gardens, Homestead, Indian Creek, Key Biscayne, Medley, Miami, Miami Beach, Miami Gardens, Miami Lakes, Miami Shores, Miami Springs, North Bay Village, North Miami, North Miami Beach, Opa-locka, Palmetto Bay, Pinecrest, South Miami, Surfside, Sunny Isles Beach, Sweetwater, Virginia Gardens, West Miami, Kendall, Westchester, Tamiami, Fontainebleau, University Park, Coral Terrace, Westwood Lakes, Glenvar Heights, Olympia Heights, Sunset, West Little River, Westview, Ives Estates, South Miami Heights, West Perrine, Richmond West, Naranja, Princeton, Goulds, Leisure City, Country Walk, The Hammocks, Kendale Lakes, Kendall West, The Crossings, and Three Lakes. Palm Beach County cities include Atlantis, Belle Glade, Boca Raton, Boynton Beach, Briny Breezes, Cloud Lake, Delray Beach, Glen Ridge, Golf, Greenacres, Gulf Stream, Haverhill, Highland Beach, Hypoluxo, Juno Beach, Jupiter, Jupiter Inlet Colony, Lake Clarke Shores, Lake Park, Lake Worth Beach, Lantana, Manalapan, Mangonia Park, Loxahatchee Groves, North Palm Beach, Ocean Ridge, Pahokee, Palm Beach, Palm Beach Gardens, Palm Beach Shores, Palm Springs, Riviera Beach, Royal Palm Beach, South Bay, South Palm Beach, Tequesta, Wellington, Westlake, and West Palm Beach.

Question 3

Are you available 24/7?

Accepted Answer

Yes. Our emergency EV charging and towing dispatch services are available 24 hours a day, 7 days a week, 365 days a year. Subscription and fleet services operate on scheduled appointments.

Question 4

Do I need a membership to use your services?

Accepted Answer

No membership is required for emergency charging or towing dispatch. However, we do offer subscription plans for recurring home charging that provide cost savings.

Question 5

What types of EVs do you charge?

Accepted Answer

We charge all electric vehicle makes and models — Tesla, Rivian, Ford, Chevrolet, BMW, Mercedes, Hyundai, Kia, Lucid, Polestar, and more. Our equipment is compatible with all standard charging connectors.

Question 6

What level of charging do you provide?

Accepted Answer

We offer both Level 2 and Level 3 (DC fast charging) equipment. The type used depends on your vehicle's capabilities and the service requested.

Question 7

How long does a mobile charge take?

Accepted Answer

Charging time varies by vehicle and battery level. A Level 2 charge typically adds 20–30 miles of range per hour. Level 3 fast charging can add significantly more in less time. Our technician will provide an estimate on arrival.

Question 8

How quickly can you arrive for an emergency charge?

Accepted Answer

For emergency calls, we typically arrive within 30–60 minutes depending on your location and current demand. Call us directly at (954) 628-2393 for the fastest response, or submit a request through our contact page.

Question 9

Can you fully charge my EV?

Accepted Answer

Our emergency service is designed to give you enough charge to reach the nearest charging station or your destination. For subscription customers, we can provide fuller charges during scheduled appointments.

Question 10

How does the subscription charging service work?

Accepted Answer

You choose a schedule — weekly, bi-weekly, or on-demand — and we bring charging equipment to your home, condo, or parking spot at the agreed time. No installation or electrical upgrades needed.

Question 11

Is subscription charging available for condos and apartments?

Accepted Answer

Absolutely. Our mobile service is perfect for EV owners who don't have access to dedicated charging infrastructure. We come to your parking spot, garage, or driveway.

Question 12

Do you offer fleet charging for businesses?

Accepted Answer

Yes. We provide custom fleet charging solutions with dedicated account management, multi-vehicle support, and flexible scheduling to keep your business vehicles charged and operational.

Question 13

Can I get a custom quote for fleet services?

Accepted Answer

Of course. Fleet pricing is based on the number of vehicles, charging frequency, and location. Contact us for a personalized quote tailored to your business needs.

Question 14

Do you only dispatch towing for electric vehicles?

Accepted Answer

No. Our towing dispatch service coordinates towing for all vehicle types — electric, hybrid, gas, and diesel. We connect you with a licensed, insured towing operator for any situation.

Question 15

What type of tow trucks are used?

Accepted Answer

The licensed operators in our network use flatbed tow trucks for safe transport. Flatbed towing prevents damage to your vehicle's drivetrain and is the recommended method for electric vehicles.

Question 16

Is your towing dispatch service available 24/7?

Accepted Answer

Yes. Our towing dispatch service operates 24/7 across Broward, Miami-Dade, and Palm Beach counties. Call us anytime you need a tow and we'll connect you with a licensed operator.

Question 17

Are the tow operators in your network insured?

Accepted Answer

Yes. All towing operators in our network are fully licensed, insured, and vetted to handle all vehicle types safely and professionally.

Question 18

How much does emergency EV charging cost?

Accepted Answer

Pricing varies based on your location, time of day, and the amount of charge needed. Visit our pricing page or contact us for an upfront quote before any work begins — no hidden fees.

Question 19

What payment methods do you accept?

Accepted Answer

We accept credit and debit cards (Visa, Mastercard, Amex, Discover), cash, Apple Pay, Google Pay, and Zelle. You can also pay online through our secure payment page. Payment is collected on-site or online after service is completed.

Question 20

Are there any hidden fees?

Accepted Answer

No. We provide transparent, upfront pricing before any work begins. The price we quote is the price you pay.

Question 21

Do you offer any discounts?

Accepted Answer

Yes. Our subscription plans offer savings compared to on-demand pricing. Fleet customers also receive volume discounts. Visit our pricing page or contact us for details.

Frequently Asked
Questions

General Questions

EV Charging

Subscription & Fleet

Towing Dispatch

Pricing & Payment

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Frequently Asked Questions