Everything you need to know
Didn't find the answer you were looking for? Get in touch with us!
ContactWhat is Rapid Charge EV?
Rapid Charge EV is a mobile EV charging and towing dispatch service operating across Broward, Miami-Dade, and Palm Beach counties in South Florida. We bring professional charging equipment directly to your location and coordinate towing through our network of licensed operators, whether you need emergency charging, scheduled home charging, fleet EV charging, or a tow.
What areas do you serve?
We serve all of Broward County, Miami-Dade County, and Palm Beach County across South Florida, from Deerfield Beach down to Homestead and west to the Everglades edge. Every municipality in the three counties is within our service area.
Are you available 24/7?
Yes. Our emergency EV charging and towing dispatch services are available 24 hours a day, 7 days a week, 365 days a year. Subscription and fleet services operate on scheduled appointments.
Do I need a membership to use your services?
No membership is required for emergency charging or towing dispatch. However, we do offer subscription plans for recurring home charging that provide cost savings.
What types of EVs do you charge?
We charge all electric vehicle makes and models, Tesla, Rivian, Ford, Chevrolet, BMW, Mercedes, Hyundai, Kia, Lucid, Polestar, and more. Our equipment is compatible with all standard charging connectors.
What level of charging do you provide?
We offer both Level 2 and Level 3 (DC fast charging) equipment. The type used depends on your vehicle's capabilities and the service requested.
How long does a mobile charge take?
Charging time varies by vehicle and battery level. A Level 2 charge typically adds 20 to 30 miles of range per hour. Level 3 fast charging can add significantly more in less time. Our technician will provide an estimate on arrival.
How quickly can you arrive for an emergency charge?
For emergency calls, we typically arrive within 30 to 60 minutes depending on your location and current demand. Call us directly at (954) 278-4454 for the fastest response, or submit a request through our contact page.
Can you fully charge my EV?
Our emergency service is designed to give you enough charge to reach the nearest charging station or your destination. For subscription customers, we can provide fuller charges during scheduled appointments.
How does the subscription charging service work?
You choose a schedule, weekly, bi-weekly, or on-demand, and we bring charging equipment to your home, condo, or parking spot at the agreed time. No installation or electrical upgrades needed.
Is subscription charging available for condos and apartments?
Absolutely. Our mobile service is perfect for EV owners who don't have access to dedicated charging infrastructure. We come to your parking spot, garage, or driveway.
Do you offer fleet charging for businesses?
Yes. We provide custom fleet charging solutions with dedicated account management, multi-vehicle support, and flexible scheduling to keep your business vehicles charged and operational.
Can I get a custom quote for fleet services?
Of course. Fleet pricing is based on the number of vehicles, charging frequency, and location. Contact us for a personalized quote tailored to your business needs.
Do you only dispatch towing for electric vehicles?
No. Our towing dispatch service coordinates towing for all vehicle types, electric, hybrid, gas, and diesel. We connect you with a licensed, insured towing operator for any situation.
What type of tow trucks are used?
The licensed operators in our network use flatbed tow trucks for safe transport. Flatbed towing prevents damage to your vehicle's drivetrain and is the recommended method for electric vehicles.
Is your towing dispatch service available 24/7?
Yes. Our towing dispatch service operates 24/7 across Broward, Miami-Dade, and Palm Beach counties. Call us anytime you need a tow and we'll connect you with a licensed operator.
Are the tow operators in your network insured?
Yes. All towing operators in our network are fully licensed, insured, and vetted to handle all vehicle types safely and professionally.
How much does emergency EV charging cost?
Pricing varies based on your location, time of day, and the amount of charge needed. Visit our pricing page or contact us for an upfront quote before any work begins, no hidden fees.
What payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard, Amex, Discover), cash, Apple Pay, Google Pay, and Zelle. You can also pay online through our secure payment page. Payment is collected on-site or online after service is completed.
Are there any hidden fees?
No. We provide transparent, upfront pricing before any work begins. The price we quote is the price you pay.
Do you offer any discounts?
Yes. Our subscription plans offer savings compared to on-demand pricing. Fleet customers also receive volume discounts.