EV Charger Service: Repair, Install, or Delivered Charge?

EV charger service means one of three things: repairing a home or commercial charger that stopped working, installing a new charger, or having a charging service bring power to the car where it sits. The first two are jobs for a licensed electrician or the charger maker's support line; the third is what a mobile charging company does. Rapid Charge EV handles the third job across Broward, Miami-Dade, and Palm Beach, and this guide sorts out all three so you call the right person the first time.

Search engines lump three intents under one phrase, so electricians, charger makers, and mobile charging companies land on the same results page. The first two are about equipment; the third is about the vehicle.

• Charger repair. A wall unit in your garage, carport, or building that used to work and now does not. The hardware is the problem.
• Charger installation. You have no charger yet and want one wired in. That means a load calculation, sometimes panel work, your city's permit process, and often an association approval.
• Delivered charging. The car is what needs help, now or on a schedule, and you want power brought to it. No wiring, no permit.

For repair, start with the manufacturer's support line. Most networked home chargers report their own fault codes, and a support agent can often reset the unit remotely or confirm a warranty replacement without a visit. If the fault is on the supply side, a breaker, a wire, or a receptacle, a licensed electrician takes over. Never let an unlicensed handyman open the unit.

For installation, the provider is a licensed electrician who handles the load calculation, any panel work, and your city's permit process. In a condo or townhouse, the board usually signs off on the conduit run and the meter question first.

For delivered charging, the provider is a mobile charging company. The truck brings its own energy and connectors to the car. That comes in two shapes: emergency mobile charging for a car that is stranded or nearly empty, and scheduled home charging for a driveway or garage with no working charger. As of 2026 every truck carries NACS, CCS1, and J1772, so the car's port type does not change who you call.

Answer these in order. The first yes decides.

1. Does the car need to move in the next few hours without the range to do it? Yes means a delivered charge first, whatever else is wrong.
2. Is there a charger at all where the car sleeps? No means you are choosing between an installation and an ongoing delivered service.
3. Did the charger work yesterday and fail today? Yes means repair. Run the five checks below, then call the manufacturer's support line with what you found.
4. Are you allowed to install where you live? A renter or a condo owner without a deeded space often cannot, and a delivered service is the standing answer.

These checks need no tools and no cover removal. If anything smells burnt, looks scorched, or sits in standing water, stop and leave it to the electrician.

• The breaker. A tripped breaker usually rests between on and off, though some trip fully to off or show a colored flag. Push it fully off, then on, once; if it trips again, leave it off and call the electrician.
• The cable. Look along the full length for cuts, crushed sections where a tire rolled over it, and chew marks. Any damage is a stop sign.
• The connector. Check inside the handle for bent pins, corrosion, or debris, and confirm the latch clicks fully into the car. A loose seat is a common reason a session never starts.
• The fault light or app. Most units signal their state with a color or blink pattern, and a networked charger's app usually names the fault. Look the pattern up in the manual first. A ground fault after rain often clears once the connector dries.
• The car's own port. Check the port light, look for a stuck door or debris, and confirm the car is not waiting on a scheduled-charging start. The charge port troubleshooting guide covers the vehicle side. If the car charges normally at a public station, the wall unit is the problem.

When the checks found something you cannot fix tonight, separate the car's problem from the charger's problem. Call Rapid Charge EV at (954) 278-4454, tell dispatch what the display reads and where the car is parked, and a truck arrives in 30 to 60 minutes. The on-site session runs 15 to 45 minutes and typically adds 15 to 50 miles, an average rather than a cap, which covers the commute while the electrician is scheduled.

A delivered charge does not fix the charger. It fixes the timeline, and in these situations it is often the only fix that works tonight.

• The car is stranded. A vehicle at zero on a shoulder or in a garage is not moving on its own, and a tow only moves the problem to a station.
• The home charger died and you commute in the morning. Most electricians keep business hours, and many support lines cannot send anyone tonight. A truck at 9 PM means the 7 AM drive happens.
• You are weeks out on an install or a permit. Panel upgrades, association approvals, and your city's permit process each add days. A standing delivered charge covers the wait.
• You rent, or the building will not allow an install. Here a delivered service is the arrangement, not a stopgap.
• A storm knocked out power to the garage but the roads are open. A truck does not depend on your circuit being live.

For the longer-term choice between wiring a charger and delivered power, the mobile charging versus home installation comparison lays out the trade-offs by housing type. The Broward County mobile charging guide shows the delivered option day to day.

Housing stock comes first. Broward's A1A corridor is lined with high-rise condominiums, Miami-Dade's condo towers run from Brickell and Edgewater to Sunny Isles Beach, and Palm Beach County's coast runs from waterfront condos in Jupiter to gated communities in Boca Raton. In all of them, an installation is an association question before it is an electrical one, and a broken shared charger is the building's repair to arrange. For residents of Broward, Miami-Dade, and Palm Beach County, delivered charging is the service that does not wait for a board vote.

Heat comes second. Chargers in open carports and on sun-facing walls run hot through July and August, and many units throttle or fault as their internal temperature climbs. Afternoon downpours then push moisture into connectors, and a ground-fault trip after a storm is a common summer complaint. Tell support whether the unit fails only on hot afternoons or died once and stayed dead; the two point to different causes.

Storm season comes third. An outage after a named storm or an ordinary squall leaves a working charger useless, and a home generator sized for the refrigerator and a few lights is rarely sized for a charger. Top the car up before the weather arrives, and keep a mobile charging number saved for the days when the roads reopen before the power does.

If your charger is down and your EV still has to move today, call Rapid Charge EV at (954) 278-4454 or email support@myrapidchargeev.com. We dispatch across Broward, Miami-Dade, and Palm Beach 24/7.